Salju88 Privacy Policy – Player Data Protection in Malaysia

Your privacy is our priority. This document clearly explains how Salju88 collects, stores, uses and protects the personal information of all our Malaysian members.

Salju88's Commitment to Your Privacy

Six core principles that shape Salju88's approach to managing all members' personal data responsibly and transparently.

256-Bit SSL Encryption

All data transmitted between your device and Salju88's servers is protected by 256-bit SSL encryption — the same highest-level security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

No Data Sales

Salju88 does not sell, rent or disclose your personal information to any third party for marketing purposes without your explicit consent. Your data is not a product we trade in.

Minimum Data Collection

We only collect information that is genuinely necessary to operate our services safely and meet legal requirements. No data is collected in excess or without a clear purpose.

Full Control in Your Hands

You have the right to access, correct, download, or request the deletion of your personal data at any time. The Salju88 support team is ready to help you exercise these rights within 14 business days.

Secure Data Storage

All data is stored on servers protected by strict access controls, multi-layered firewalls and 24/7 security monitoring. Internal access to member data is granted only to staff who genuinely require it.

Data Breach Notification

In the event of any security breach affecting your data, Salju88 is committed to notifying you within 72 hours of the breach being detected, along with information on the steps being taken.

Updated: January 2026  |  Bahasa Melayu (ms-MY)

Important Note: This Privacy Policy sets out our data management practices Salju88. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1 Introduction

Salju88 takes every member's privacy seriously. We understand that when you register and play on our platform, you are entrusting us with your personal information — and that trust is something we do not take lightly.

This Privacy Policy is designed to give you a clear and honest picture of how Salju88 handles your personal data. This document applies to all users of the Salju88 platform, including registered members, website visitors and anyone who interacts with our services.

If you are under 18 years of age, you are not permitted to use this platform and should not submit any personal information to us. Salju88 uses an age verification system and will take appropriate action if underage use of the platform is detected.

2 Information We Collect

Salju88 collects personal information in several ways. The following are the categories of information we collect and their sources:

Data CategoryExamples of InformationHow It Is Collected
Identity Information Full name, date of birth, identity card number, selfie photo Registration form, KYC process
Contact Information Malaysian phone number, email address, mailing address Registration form, profile updates
Financial Information Payment methods (Touch 'n Go, DuitNow, GrabPay, FPX), transaction history, account balance Deposit and withdrawal processing
Gaming Data Betting history, games played, session duration, wins and losses In-platform activity
Technical Data IP address, browser type, device type, operating system, general location data Automatically collected during platform use
Communication Data Live Chat conversation records, support emails, feedback submitted Interactions with the support team

Minimum Data Principle: Salju88 only collects information that is strictly necessary to deliver our services, comply with applicable laws and maintain platform security. We do not collect data that is irrelevant or excessive.

3 How We Use Your Data

Data collected by Salju88 used for specific and legitimate purposes. We do not use your data for any purpose other than those stated below:

  • Account Management: Creating and managing your account, verifying your identity, and enabling secure access to the Salju88 platform.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals to your preferred Malaysian payment method within the stipulated timeframe.
  • KYC and AML Compliance: Conducting Know Your Customer (KYC) procedures and complying with anti-money laundering (AML) requirements as stipulated by law.
  • Platform Improvements: Analysing usage patterns on an aggregate basis (not at an individual level) to improve the user experience, refine our interface and develop useful new features.
  • Customer Support: Providing 24/7 Malay-language customer support, resolving enquiries and complaints, and maintaining communication records for service quality purposes.
  • Platform Security: Detecting and preventing fraud, account abuse, multi-account usage, and any suspicious activity that could compromise the security of other members.
  • Service Communications: Sending important notifications about your account, changes to our terms, security updates and promotions (with the option to unsubscribe from marketing communications).
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and enabling the limit management tools you set for yourself.

4 Legal Basis for Data Processing

Salju88 processes your personal data on valid legal grounds. Depending on the type of processing, the applicable basis is:

  • Contract Performance: Processing necessary to fulfil the service agreement between you and Salju88 — including account management, deposit and withdrawal processing, and the provision of games.
  • Legal Obligations: Processing required to comply with applicable Malaysian laws, including KYC procedures, AML reporting and cooperation with authorities where required by law.
  • Legitimate Interest: Processing for the purposes of platform security, fraud prevention, service improvement, and essential service communications — where these interests do not override your fundamental rights and freedoms.
  • Consent: For optional marketing communications and optional analytics cookies — where you may withdraw consent at any time without affecting the validity of prior processing.

5 Data Sharing with Third Parties

Salju88 does not sell or rent your personal data to any third party. However, we may share certain information with the following parties under limited and controlled circumstances:

  • Payment Service Providers: Necessary transaction information is shared with providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and Malaysian banks offering FPX services to facilitate payment processing. All such providers are bound by strict confidentiality agreements.
  • Game Providers: Minimum necessary information is shared with world-class game providers such as Evolution Gaming and Pragmatic Play to enable you to play on their platforms via Salju88. These providers maintain their own privacy policies and security standards.
  • Legal Authorities: Salju88 will disclose personal information to Malaysian authorities such as the police, courts or regulatory bodies when lawfully required to do so by law or court order.
  • Technical Service Providers: Third parties providing technical services such as server hosting, cybersecurity, and data analytics — all under strict data processing agreements that prohibit the use of data for any other purpose.

All third parties that receive data from Salju88 are bound by contractual agreements requiring them to protect your data to a standard no less stringent than the one Salju88 itself applies. We do not permit them to use your data for their own purposes.

6 Data Security

Salju88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

  • 256-Bit SSL Encryption: All communications between your browser and Salju88's servers are encrypted using the latest TLS protocol with 256-bit key length — the same standard used by Maybank2u and CIMB Clicks.
  • Data Encryption at Rest: Sensitive data stored in our databases, including financial information and identity documents, is encrypted using AES-256 algorithms.
  • Internal Access Controls: Access to member data within our organisation is restricted to staff who genuinely require it to carry out their duties, based on the principle of least privilege.
  • 24/7 Security Monitoring: An automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts and anomalies that may indicate a security breach.
  • Two-Factor Authentication: Two-factor authentication (2FA) is available to all member accounts as an added layer of security during the login process.
  • Regular Security Audits: The Salju88 platform undergoes regular security testing and audits by independent security experts to identify and address potential vulnerabilities before they can be exploited.

Your Role: While Salju88 employs best-in-class security measures, the safety of your account also depends on your own actions. Use a strong password, never share your login credentials, and always log out from shared devices.

7 Data Retention Period

Salju88 retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required under applicable Malaysian law:

  • Active Account Data: Retained for the duration your account remains active on Salju88, plus any additional period required after account closure to fulfil legal obligations.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian financial regulations. This covers all deposit and withdrawal records via Touch 'n Go, DuitNow, GrabPay and other methods.
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering legislation.
  • Support Communication Records: Retained for 3 years for reference purposes, service improvement, and the resolution of potential disputes.
  • Technical Data and Logs: Access logs and technical data are retained for 90 days for security and debugging purposes.

Once the applicable retention period expires, your data will be securely deleted or anonymised (modified so it can no longer be linked back to you personally) in accordance with established procedures.

8 Cookies & Tracking Technologies

Platform Salju88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Below are the types of cookies we use:

Mandatory
Essential Cookies (Required)

These cookies are required for the platform's core functions — login authentication, session security and basic account preferences. Without them, the Salju88 platform will not function properly. These cookies cannot be disabled.

Analytics
Analytics Cookies (Optional)

Helps us understand how users interact with the platform — the most frequently visited pages, average session duration, and navigation patterns. This information is used in aggregate form (not individually) for platform improvements.

Optional
Preference Cookies (Optional)

Remembers your preferences such as language, display settings and platform customisations to make your experience more comfortable. Can be disabled without affecting core functionality.

You can manage your cookie settings through your internet browser settings. However, disabling certain cookies may affect the functionality of the platform Salju88. For more information on managing cookies in your browser, please refer to your browser's documentation.

9 Your Rights as a Data Subject

As a member Salju88, you have the following rights in relation to your personal data. We are committed to facilitating the exercise of these rights within 14 business days from the date the request is received:

Right of Access

You have the right to obtain a copy of the personal data Salju88 holds about you, including information on how that data is used and shared.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction. You can update basic profile information yourself through your account settings.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right is not absolute and is subject to applicable legal retention obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances — for example, while you are disputing the accuracy of your data or awaiting a decision on a processing objection.

Data Portability Rights

You have the right to receive personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller if you wish.

Right to Object

You have the right to object to the processing of your data on the basis of our legitimate interests, including the right to opt out of direct marketing communications at any time.

How to Exercise Your Rights: Submit a written request to us via email at support@salju88.site with the subject line "Personal Data Rights Request". Please include your full name, account number and the specific right you wish to exercise. We will respond within 14 business days. For certain requests, we may need to verify your identity before proceeding.

10 Child Protection

Platform Salju88 is an adult service restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18 years of age.

We employ multiple measures to prevent underage users from registering and accessing the platform, including date-of-birth verification during registration and KYC procedures requiring identity documents that confirm age.

If you believe we may have inadvertently collected data from a child, please contact us immediately at support@salju88.site. We will take prompt steps to investigate and delete the information if it is confirmed to have come from a minor.

Parents and Guardians: If you are concerned about your child potentially accessing online gambling platforms, we encourage the use of parental control software available on their devices. Awareness and open conversations about the risks of gambling are the most effective preventive measures.

11 Changes to This Privacy Policy

Salju88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. The most current version will always be available on this page, clearly marked with the date of the latest update.

For significant changes that affect how we use your personal data, we will notify you via:

  • In-platform notification upon your next login
  • Email notifications sent to your registered email address
  • A prominent notice on the Salju88 website homepage

We will provide at least 14 days' notice before any significant changes take effect, giving you sufficient time to review the updates and decide whether to continue using the platform. Continued use of the platform after changes take effect will be considered acceptance of the amended policy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding the Privacy Policy Salju88 or the way we handle your personal data, we strongly encourage you to reach out to us:

  • Privacy Email: support@salju88.site — mark the subject line "Privacy Enquiry" — target response time within 4 business hours
  • Live Chat: Available 24/7 via the platform — for immediate enquiries about your account privacy
  • WhatsApp: Available via the Salju88 support line listed in the Contact Us section of the platform

Our team operates in Bahasa Melayu and ensures all privacy-related enquiries are handled promptly, thoroughly and in strict confidence. We take every privacy concern seriously and are committed to resolving each issue raised.

This Privacy Policy is the latest version, effective January 2026, and supersedes all previous versions. In the event of any dispute regarding the interpretation of this policy, the decision of management Salju88 is final, subject to applicable Malaysian law.

Why Your Privacy Truly Matters to Salju88

We all know how it usually goes — you sign up on a platform, tick the "I agree to the Privacy Policy" box without reading a word, and hope for the best. Most people understand that data privacy matters in theory, but when it comes to practice, it tends to get overlooked. At Salju88, we don't want that to be your experience. We want you to fully understand what happens with your information.

When you play Live Casino or place Sports Betting wagers at Salju88, you share various information with us — from your name and Malaysian phone number, to the payment methods you use such as Touch 'n Go or DuitNow, and your gameplay patterns. We understand this is sensitive information, and we take full responsibility for keeping it protected.

One thing you should know: Salju88 does not sell your data. Not to advertisers, not to data brokers, not to anyone for marketing purposes without your consent. This is not just a claim — it is a core operating principle. Your data is used for one purpose only: to enable us to provide you with a better, safer, and more trustworthy service.

From a technical standpoint, the 256-bit SSL encryption we use ensures that data transmitted between your device and our servers Salju88 cannot be read by any party attempting to intercept those communications. This is the same standard used by Maybank2u and CIMB Clicks — a standard Malaysian players are already familiar with and trust in the context of online banking.

A common concern raised by Malaysian players is about the identification document information required during the KYC process. We understand the hesitation — no one enjoys sending a copy of their MyKad to any party. However, KYC is not something we have discretion over — it is an industry-standard requirement worldwide, designed to protect all parties including you. It ensures that only the legitimate account holder can make withdrawals, and it safeguards the financial system from misuse.

The KYC documents you submit to Salju88 stored with encryption, with internal access restricted, and used for no purpose other than identity verification. Once the prescribed legal retention period expires, it will be securely deleted. You have the right to enquire about the status of your documents at any time, and we will provide a clear and honest response.

One aspect of privacy that is rarely discussed in the context of gambling platforms is gameplay pattern data. At Salju88, this data is used for one purpose that genuinely works in your favour — our responsible gaming system. If your gaming patterns show signs of concern, our system may suggest limit management tools to you. This is not surveillance — it is a protective feature that exists at the request of our players themselves.

Ultimately, privacy is not something that Salju88 consider a mere legal obligation. It is part of our commitment to being a platform that Malaysian players can genuinely trust. Trust is built through actions, not words — and every technical and operational decision we make regarding your data is concrete proof of that commitment.

Privacy FAQs at Salju88

Answers to the questions most frequently asked by Malaysian players about privacy and data protection at Salju88.

Salju88 does not sell or rent your personal information to any third party for marketing purposes. We only share the information necessary with: (1) Malaysian payment providers such as Touch 'n Go, DuitNow and GrabPay to process your transactions, (2) game providers such as Evolution Gaming to enable you to play, (3) legal authorities when required by law, and (4) technical service providers bound by strict confidentiality agreements. All such data sharing is kept to the minimum required and is subject to contractual controls that safeguard your information.

You may request the deletion of your personal data by emailing support@salju88.site with the subject line "Data Deletion Request". Please include your full name and account number. We will process the request within 14 business days. Please note that this right is not absolute — certain data must be retained in accordance with Malaysian legal requirements, such as financial transaction records which must be kept for a minimum of 7 years. We will inform you in detail about which data can be deleted and which must be retained for legal reasons.

Yes. Identity documents submitted during the KYC process are stored with AES-256 encryption on protected servers. Access is restricted to specific personnel who require it solely for verification purposes, and every access is logged for audit purposes. Your documents are not used for any purpose other than identity verification and legal compliance. Once the mandatory retention period expires, documents are securely deleted using data destruction procedures that ensure the information cannot be recovered.

Yes, you can opt out of marketing communications from Salju88 at any time through three methods: (1) click the "Unsubscribe" link at the bottom of any promotional email you receive, (2) update your communication preferences in the Profile section of your account, or (3) contact our support team via Live Chat or email to request removal from marketing communications. Opt-outs will be processed within 48 hours. Please note that you will still receive important transactional emails such as deposit confirmations, withdrawal notifications, and account security alerts — these are not marketing and are necessary for the security of your account.

When you close your Salju88 account, we will retain data as required by our legal obligations — for example, financial transaction records must be kept for a minimum of 7 years under Malaysian financial law. Other data such as marketing preferences and communication records will be deleted within 90 days of account closure. You may request a detailed list of data that will be retained and the applicable retention periods before closing your account — contact us at support@salju88.site for this information.

Salju88 does not store sensitive payment details such as your full account number or passwords for Touch 'n Go, GrabPay, DuitNow or FPX online banking. All transactions are processed through secure, PCI-DSS compliant payment gateways. What we do retain are transaction records (date, amount, status) required for accounting and troubleshooting purposes. All communication with payment gateways uses 256-bit SSL encryption. Every payment provider we work with is a licensed, regulated provider in Malaysia.

Your Data Is Safe — Play with Peace of Mind at Salju88

Register a free account now and enjoy the best Live Casino and Sports Betting experience in Malaysia with full privacy assurance. 256-bit SSL encryption, no data selling and withdrawals in 3 minutes via Touch 'n Go or DuitNow.

Privacy questions? Reach us at support@salju88.site or Live Chat 24/7

Bahasa Melayu